Account Disabled
In the event your account is disabled, contact our Member Services department at membership@canopyrealtors.com or (704) 940-3110.
Attack Lock
An Attack Lock happens after eight failed login attempts. You can wait one hour before the Attack Lock automatically turns off, or contact Canopy MLS Support at
support@canopyrealtors.com or (704) 940-3159 to remove the Attack Lock and assist with your password.
Forgot Username
Upon joining Canopy MLS you were assigned an "MLSID" or “Member ID”. This acts as your username for our systems. If you have forgotten your username,
contact Canopy MLS Support at support@canopyrealtors.com or (704) 940-3159 for assistance.
Forgot Password
If you have forgotten your password, you can use the Forgot Password link to have a temporary password emailed to you. When you log in, the system will require you to complete a password change.
Payments
If you need to pay an invoice such as Realtor® Association dues, MLS Service fees, or Supra Key fees, and are unable to log in, click the Pay Online
link to access your RAMCO Dashboard. Passwords in RAMCO are case sensitive.
Suspicious Activity
When logging in, if you receive a warning that there is unusual or suspicious login activity detected on your account, this indicates that our system has identified one or more logins to your account that do not appear to be you. In this case,
you should immediately change your password. If the warnings persist, please contact our Compliance Department at compliance@canopyrealtors.com or call (704) 940-3159 and select Option 4 for Compliance.