Support

For Help With	Name/Hours	Email	Phone
Matrix / Realist / ShowingTime SAM / RPR / CRS / MLS Touch All other MLS questions	Canopy MLS Support Mon-Fri 8:30 am - 5 pm Sat 8:30 am - 3 pm	support@canopyrealtors.com	704-940-3159 Opt. 1 828-239-2900 Opt. 1
ShowingTime	ShowingTime Support Mon-Fri 9 am - 10 pm Sat/Sun 9 am - 6 pm	support@showingtime.com Live Chat	800-379-0057
Supra, eKEY or iBox	Supra Field Support Center Mon-Sun 9 am - 10 pm	suprasupport@fs.utc.com	877-699-6787
Joining MLS Resigning from MLS Changing firms Changing member info	Member Services Support Mon-Fri 8:30 am - 5 pm (by phone) In person support by appointment only	membership@canopyrealtors.com	704-940-3159 Opt. 2 828-239-2900 Opt. 2
MLS Policies MLS Rules & Regulations Violation Notices Complaints	MLS Compliance Mon-Fri 8:30 am - 5 pm	compliance@canopyrealtors.com	704-940-3159 Opt. 4 828-239-2900 Opt. 4
IDX/Data Licensing	IDX/Data Licensing Mon-Fri 8:30 am - 5 pm	data@canopyrealtors.com	704-940-3159 Opt. 3
zipForm® Plus	Lone Wolf Technologies Mon-Fri (24 hours) Sat/Sun 10 am - 10 pm	Lone Wolf Support Knowledge Base and Chat	586-840-0140